What is ISO 20000? Find out what ISO 20000 could benefit your business
You are looking for an easy method to answer the question "What is ISO 20000?"
Well, you're not alone. Here is an overview guide to help you understand why ISO 20000 creates benefits across your company. This guide will outline the requirements of ISO 20000 and the steps that you must follow to obtain certification.
A brief introduction to the basics of ISO 20000
ISO 20000 is the international standard for IT Service Management (ITSM), is published by ISO (the International Organization for Standardization), ICE (the International Electoral Commission). ISO 20000 is an international standard that has to be accepted by all of the member nations. Check this ISO 20000-2 link.
The standard outlines a set of management practices that can be used to deliver superior IT services to your clients and employees. ISO 20000 provides the framework and method to assist you in manage ITSM. It also permits you to prove that your business is operating according to best practice. By following the guidelines, you will achieve best practice. This will improve your service delivery and the quality of IT services. ISO 20000 is applicable for all sizes of businesses and in any sector.
So, how do you make ISO 20000 different from ITIL?
The difference between ISO 20000, and ITIL is that ISO 20000 will give you the framework and the methodology to help you construct your ITSM jigsaw. ITIL will provide you the most effective practices (how to handle each IT function in your organization). How to connect it all.
One way to look at the issue is to consider that ISO 20000 outlines what you should do in order to meet the requirements, and ITIL describes how to do it.
ISO 20000 is not a separate product. It can be implemented independently of ITIL. However, they work very well together.
ITIL is an acronym that refers to ITIL best practices. This framework is designed to ensure that you align your IT services to the business needs. ITIL certification for companies is not an alternative. However, it is possible to adhere to best practices guidelines.
ISO 20000 is a standard against which your company can be certified. It is based in the fundamental concepts of ITIL.
People who want to be the best in ITSM or internationally recognized certifications can be certified by ITIL or ISO 20000 (e.g. It is also possible to take the basic course that is described below.
The ISO 20000 certification of organizations can be a proof of the best practices are being implemented. ITIL is not required to obtain certification to be certified in ISO 20000, but it is easier to achieve by following an ITIL approach to IT service management. To learn more, read our whitepaper "ITIL and ISO 20000." See this ISO 27000 for more.
It is important that you reach the bottom of ISO 20000.
Understanding the connection between IT and organizational performance and ISO 20000 is essential to be aware of its significance. IT is crucial to your organization's success. It impacts how you conduct business and the way you communicate. It's a crucial aspect of your business.
You use IT to beat your competition, to reach larger audiences and to be more efficient and more efficient. IT can assist you in increasing revenues, reduce costs, and enhance your standing.
You're looking to make the most of your investment in IT. IT services should be planned and managed, maintained, and delivered well. IT projects usually fail, or are over budget, if there is inadequate management of IT services. Management of ongoing costs can be difficult and often leads to businesses failing before they achieve any return on investment.
In essence the best IT standards for service management are essential to your success. You can attain this level of quality by obtaining the ISO 20000 Standard.